FAQ

Frequently Asked
Questions

How does Moody work?

All you have to do is open the application and record your task via voice note and a tasker will be assigned to you. The tasker will then perform the given task in the voice note.

How do I create my Moody account?

Download the Moody app from the app store or google play store. Create your account using your phone number and start recording.

How do I request a task?

Record a task by pushing the record button on the main screen. Then describe your task by giving all the necessary information like pickup location, drop-off location and the nature of your task and a tasker will be assigned to you instantly.

What kind of task can I ask Moody to do?

You can ask Moody tasker to perform any task you want which involves buying, window shopping, pick and delivery, any task which can be performed through motorbike.

How to add the amount to my Moody wallet?

To top up your Moody wallet, simply go to the Wallet option in your app and select the following mediums

1- Easypaisa

2- JazzCash

3- Pay in Hand

How many services does Moody provide?

Moody can perform

1- Buy and Deliver

2- Pick and Deliver

3- Ride Sharing

4- Window Shopping

5- Cash delivery

6- Recharge at Doorstep

What are my payment options?

You can pay a tasker in two ways

1- Moody cash

2- Cash on delivery

What is the limit of cash on delivery?

You can order up to 2000 pkr per task for cash and delivery. If you choose to go for order above 2000 rs then you have to pay the amount of order beforehand.

Is Moody application available in only the English language?

No, it is available in both English and Urdu.

How to change language in Moody?

To change the language of your app follow the steps below:

1- Open the app and go to settings

2- Select Language

3- Choose the language of your choice

4- Save updates

What kind of item can I deliver through Moody?

You can deliver any item of your choice given that it fits inside our Tasker’s delivery box, length14.4 inches, and width 16.4 inches. Your item will be delivered to its destination safely and on time.

How can I trust my Tasker?

At Moody, we take pride in our Tasker’s professionalism. Our taskers are trained to bring ease into your everyday needs and perform the tasks with utmost care and responsibility. With Moody, you don’t just choose a tasker, you choose a trusted partner.

Where can I see my Tasker’s details?

When a tasker is assigned to you, you will get the details of your Taskers as soon as a Tasker accepts your ride. You will get your tasker’s name, rating, and license plate number which you can cross-check when your tasker will arrive at the pick-up location.

Are Taskers available all over Pakistan?

Moody currently is live only in Lahore and our taskers are dispersed all throughout Lahore to bring ease to your everyday needs.

How does Moody work?

All you have to do is open the application and record your task via voice note and a tasker will be assigned to you. The tasker will then perform the given task in the voice note.

How do I create my Moody account?

Download the Moody app from the app store or google play store. Create your account using your phone number and start recording.

How do I request a task?

Record a task by pushing the record button on the main screen. Then describe your task by giving all the necessary information like pickup location, drop-off location and the nature of your task and a tasker will be assigned to you instantly.

What kind of task can I ask Moody to do?

You can ask Moody tasker to perform any task you want which involves buying, window shopping, pick and delivery, any task which can be performed through motorbike.

How to add the amount to my Moody wallet?

To top up your Moody wallet, simply go to the Wallet option in your app and select the following mediums
1- Easypaisa
2- JazzCash
3- Pay in Hand

How many services does Moody provide?

Moody can perform
1- Buy and Deliver
2- Pick and Deliver
3- Ride Sharing
4- Window Shopping
5- Cash delivery
6- Recharge at Doorstep

What are my payment options?

You can pay a tasker in two ways
1. Moody Cash
2. Cash on Delivery

What is the limit of cash on delivery?

You can order up to 2000 pkr per task for cash and delivery. If you choose to go for order above 2000 rs then you have to pay the amount of order beforehand.

Is Moody application available in only the English language?

No, it is available in both English and Urdu.

How to change language in Moody?

To change the language of your app follow the steps below:
1- Open the app and go to settings
2- Select Language
3- Choose the language of your choice
4- Save updates

What kind of item can I deliver through Moody?

You can deliver any item of your choice given that it fits inside our Tasker’s delivery box, length14.4 inches, and width 16.4 inches. Your item will be delivered to its destination safely and on time.

How can I trust my Tasker?

At Moody, we take pride in our Tasker's professionalism. Our taskers are trained to bring ease into your everyday needs and perform the tasks with utmost care and responsibility. With Moody, you don’t just choose a tasker, you choose a trusted partner.

Where can I see my Tasker’s details?

When a tasker is assigned to you, you will get the details of your Taskers as soon as a Tasker accepts your ride. You will get your tasker’s name, rating, and license plate number which you can cross-check when your tasker will arrive at the pick-up location.

Are Taskers available all over Pakistan?

Moody currently is live only in Lahore and our taskers are dispersed all throughout Lahore to bring ease to your everyday needs.

Moody app for everyday need

Download the Moody app from the play store or apple store and start earning right away.